![](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/82b49a13-f9fb-4b30-8bea-0c4e3b754ee7/rmc-journal.jpg)
![Fun is a serious business](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693300547526-7B06AD8117MVBBDN8EYF/thisisretail-fun-is-a-serious-business.jpg)
Fun is a serious business
Join us on an exploration of the future of leisure & entertainment in the 21st century.
![Why do people panic buy?](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1692865838132-5Y2539GK8LZ0CNBQW6BY/why-people-panic-buy.jpg)
Why do people panic buy?
Why shoppers take fright - and the chaos it causes for both retailers and their suppliers.
![Why our supermarkets may never be the same again](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693309733235-GS3XSFI78WF708EEWTY6/thisisretail-why-our-supermarkets-may-never-be-the-same-again.jpg)
Why our supermarkets may never be the same again
A look at what the future might hold for the 'big four' food retailers as consumers change their behaviour and attitudes.
![Zozo: Not fit for purpose](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693639429927-1IAWNTKNX40OZUV7RDYV/zozo-suit.jpg)
![Essential Questions for Fashion Fit](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693427799201-FY0W10NLKV1S59XW947B/essential-questions-for-fashion-fit.jpg)
Essential Questions for Fashion Fit
We’re developing the tech that will enable us to physically 'size' our consumers - are we prepared to handle the results?
![Getting the fit down to a science](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693640176534-3NH8GH7QY5KYUCK07K1V/zozo-suit.jpg)
Getting the fit down to a science
Reduced costs of production & distribution, tighter stock control and fewer returns, its implications are enormous… if it works.
![Employee engagement & customer satisfaction](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693430165808-LNCHGKT15L88AEGAJM02/how-employee-engagement-is-crucial-to-customer-satisfaction.jpg)
Employee engagement & customer satisfaction
Employee engagement: crucial to customer satisfaction, critical to your bottom line.
![Time for an Internet Sales Tax?](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693474271918-A04NFXORYHA399FQ5860/do-we-need-an-internet-sales-tax.jpg)
Time for an Internet Sales Tax?
Is the replacement of physical stores with Internet sales ‘bad for people's rights, the Treasury & and society’?
![Would you welcome Woolworths back to the UK high street?](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693479074892-ICTNFK7JO7HJX684Y0SM/would-you-welcome-woolworths-back-to-the-uk-high-street.jpg)
Would you welcome Woolworths back to the UK high street?
No? Neither would we...Here's our thoughts on the matter on the BBC's Kaye Adams Programme.
![The Revolution will be Digitised](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693768726672-AD5PDJOISROIFK9JK6L6/the-revolution-will-be-digitised.jpg)
The Revolution will be Digitised
How can retailers maintain a consistent, high-quality experience when the customer journey is devolved?
![Malls: Will Your Anchor Hold?](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693769753694-YP5FW8R4VSDP4QKONHIY/malls-will-your-anchor-hold.jpg)
Malls: Will Your Anchor Hold?
Since the first shopping mall was opened in Edina, Minnesota in 1952, only now is the accepted dogma is finally being challenged.
![Debenhams: What Future in Store?](https://images.squarespace-cdn.com/content/v1/63e56b3c0537932311e24cb4/1693480433992-HJRDRS4CJW4TQJX965AH/debenhams-sergio-bucher.jpg)
Debenhams: What Future in Store?
Sergio Bucher will bring digital expertise, international experience, and brand-building credentials; all skills Debenhams have been sorely missing in recent years.